Question 1

Are your products 100% natural?

Accepted Answer

Yes. All our products are formulated using certified organic herbs and botanical extracts, free from harmful chemicals, artificial preservatives, and synthetic fragrances.

Question 2

How long does shipping take?

Accepted Answer

Standard delivery takes 5–7 business days. Express delivery (2–3 days) is available for select pincodes. You'll receive a tracking link once your order is dispatched.

Question 3

What is your return policy?

Accepted Answer

We accept returns within 30 days of delivery for products that are unused, in original packaging. Opened products can be returned only if defective. Contact our support team to initiate a return.

Question 4

Can I use multiple coupons on one order?

Accepted Answer

No. Only one coupon code can be applied per order.

Question 5

Are your products safe for pregnant women?

Accepted Answer

Some herbal products may not be suitable during pregnancy or lactation. Please consult your healthcare provider before use and check the product label for contraindications.

Question 6

Do you ship outside India?

Accepted Answer

Currently, we ship only within India. International shipping is on our roadmap — stay tuned!

Question 7

How do I track my order?

Accepted Answer

After dispatch, you'll receive an SMS and email with your tracking link. You can also log in to your account and visit the Orders section.

Question 8

Are your products GMP certified?

Accepted Answer

Yes. All our products are manufactured in GMP-certified facilities and comply with Ayurvedic drug regulations under AYUSH.

FAQ